There was a single-digit adoption of Telemedicine during the pre-Covid times when consultations were all about in-person visits. People couldn’t comprehend the idea of getting treated by a doctor virtually. There was always a neighborhood doctor ready to advise you.
But things changed during COVID-19. People did not have an option to go to a doctor. There were all sorts of fears, and at last they had to resort to their only viable option–Telemedicine.
And the rest is history – No, I wouldn’t say that yet.
Because history is just being made now.
Yes, Telemedicine is happening, and it looks like it is here to stay because of its immense benefits. From a patients’ point of view, it gives them easy access to quality healthcare specialists, with the convenience of getting care from just their home.
But what is Telemedicine exactly doing to healthcare organizations?
If you read every healthcare organization’s mission and vision, you would see, somehow it is always about improving patient care.
And the real pressing questions would be:
How can I improve patient-care with the resources I have?
How can technology and workflow align towards reducing cost and optimizing care?
Telemedicine, in many ways, is proving to be an answer to the above questions.
For once, it gives the ability to scale up with no changes to the existing infrastructure. You have the chance to grow your visibility, this time with the smart use of technology.
Would then there be a complete overhaul in the workflow design of a hospital?
Yes, there are new processes that might come when you integrate Telemedicine into your workflow.
For example, with respect to, QurPro for Hospitals, you have a hospital admin taking charge of onboarding doctors and scheduling them as per their availability. For individual practitioners, it is just a matter of downloading the app and setting up virtual practice in no time.
Going by the recent data, doctors who advise on QurPro, dedicate at least a couple of hours every day exclusively for teleconsultations.
Here, they consult patients who don’t require a physical exam. The doctors also engage in follow-up care, giving e-prescriptions, accessing records, and monitoring patients’ health vitals, all within the QurPro app.
Yes, there is a process change. There is a change in how care gets delivered within these two flexi-hours of teleconsultation.
But these doesn’t disrupt the existing workflow design. All the more important fact, within the same workflow, you can achieve cost savings with the smart use of Telemedicine.
Choosing the right telemedicine solution helps reduce your no-shows. When you cannot come to a facility, you can opt from working from home and practice consultation from your mobile. You can also turn on-call hours into billable time—all these points to improving patient flow within the existing time and workflow design.
The best part of all this – as I told you earlier of how every organization’s vision is about patient care – a good telemedicine solution gets that act perfectly together. Improving patient care through proactive patient engagement methods.
What is this proactive patient engagement?
Where healthcare providers provide patients with healthcare goals suited to their health condition and help complete them.
This is the main difference if you compare Telemedicine with a traditional healthcare system, as conventional systems tend to make patients passive. In Telemedicine, this is reversed. The physician-patient relationship is always kept active and ongoing.
For example, in QurBook—the patient side of QurPro—a chronic patient, after a consultation, starts receiving care plans from Doctors. These are automated reminders within the app to complete health routines as suggested by doctors. And a doctor can proactively monitor the recovery of his patients through the app.
So, what would you say make a perfect Telemedicine solution?
That aligns with the existing workflow
That is simple, convenient, and easy to use
That automates administrative tasks such as scheduling and payments
That helps retain patients through proactive patient engagement.
With QurPro, all of this above is possible.
You still could have second thoughts about Telemedicine, because you might be of the view that all telemedicine solutions are doctor-discovery platforms and doctor-marketing platforms that list your doctor profile along with other professionals.
Here QurPro stands different. We are a doctor-centric platform. We don’t list doctors for patients to choose from. We primarily help retain your patients through proactive patient monitoring and engagement.
Don’t lose your patients in the New Normal. Retain your health customers with QurPro Smart Teleconsultation and Proactive Patient-care Solutions.
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